Knowledge Guru
AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.
π¬ 60+ Chats
Use This GPTπ Builder Details
- Name: Jeremy Henricks (View More GPTs By This Builder)
π Welcome Message
- Hello
π‘ Prompt Starters
- What is self-service?
- How does knowledge-centered support work?
- How do you measure the impact of knowledge-centered support practices?
- How does a knowledge-centered approach change the way I handle cases?
- Will a knowledge-centered approach increase my workload?
- What should I do if I can't find an answer in the knowledge base?
- What's in it for me to participate in a knowledge-centered approach?
- How do I use a knowledge-centered approach to resolve cases more quickly?
- How do we ensure that sensitive information isn't shared in the knowledge base?
- What role do I play in the 'double-loop' process of KCS?
- Can I rely on the knowledge base for all types of cases?
- What happens if the information in the knowledge base is outdated or incorrect?
π GPT Features
- DALL-E: Generate realistic images and art with prompts.
- Web Browsing: Access up-to-date information with web browsing.
- Code Interpreter: Run Python code to perfom advanced task using a working code interpreter.
- File Upload: You can upload files to this GPT.
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